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Pegasus Support Center

Maintenance Renewal
 

Pegasus is pleased to announce a new aggressive annual maintenance program. Major software upgrades are now covered in our customer’s annual maintenance expenditures. This program is only offered with our v4 installations. Software Annual Maintenance can be renewed on a yearly basis by registered users of InveStore. To ensure uninterrupted support assistance, enrollment renewal should be purchased prior to expiration of existing maintenance contract expiration.

For v3x customers who want to upgrade to InveStore v4, they may do so by purchasing the software at a discount of 25% off the list price (no discount on software maintenance).
   
 
Annual Maintenance Program
 

The The Pegasus Annual Maintenance program helps to ensure long term support and uninterrupted operation of your archive subsystem by providing the benefits listed on the below:

Pricing
Annual Maintenance includes all items listed below. The renewal price for Annual Maintenance support is approximately 20% of the current list price of your specific v4 model number (minimum $239/yr.)

How to renew your Annual Maintenance
Contact your Pegasus supplier and ask to renew your contract, or contact Pegasus directly for assistance.

Getting help outside of the Maintenance Program
Pegasus software users whose enrollment in the Annual Maintenance program has expired have the option of obtaining support on a pay-per-incident basis at a cost of $250.00 per incident.

Customers without active annual maintenance can purchase a full copy of the latest software revision upgrade for their specific Pegasus software license at a cost of 25% off the full license list price
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