Pegasus Support Center

InveStore v4 Support

Pegasus is pleased to announce a new aggressive annual maintenance program. Major software upgrades are now covered in our customer’s annual maintenance expenditures*. This program is only offered with our v4 installations. Software Annual Maintenance can be renewed on a yearly basis by registered users of InveStore. To ensure uninterrupted support assistance, enrollment renewal should be purchased prior to expiration of existing maintenance contract expiration.

*=with purchase of new version maintenance subscription

Customers without active annual maintenance can upgrade to the latest software revision by reinstating the software maintenance subscription. Contact Pegasus at sales@pegasus-afs.com for more information.

Annual Maintenance Program

The The Pegasus Annual Maintenance program helps to ensure long term support and uninterrupted operation of your archive subsystem by providing the benefits listed on the below:

Pricing
Annual Maintenance includes all items listed below. The renewal price for Annual Maintenance support is approximately 20% of the current list price of your specific v4 model number (minimum $239/yr.)

How to renew your Annual Maintenance
Contact your Pegasus supplier and ask to renew your contract, or contact Pegasus directly for assistance.

Getting help outside of the Maintenance Program
Pegasus software users whose enrollment in the Annual Maintenance program has expired have the option of obtaining support on a pay-per-incident basis at a cost of $250.00 per incident.

Customers without active annual maintenance can upgrade to the latest software revision by reinstating the software maintenance subscription. Contact Pegasus at sales@pegasus-afs.com for more information.