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International
Transportation Specialists Improve
Efficiency with Paperless Solution
Executives
at International Transportation Specialists, Inc.
(ITS) in Omaha, Nebraska, wanted to maintain and
even increase profit margins by processing and
storing more paperwork daily without hiring additional
employees or allocating expanded storage space for filing.
All while continuing to offer the same outstanding service
it had always provided its customers. The solution to
automate its paper process had to be a system that was
compatible with the company's existing Novell network
and Unix host system, so they wouldn't have to overhaul
the ITS computer system.
"We
either had to hire more people to handle our paperwork,
or we had to find a way to handle it more efficiently,"
said Tom Hastings, president of ITS. "We
chose to handle it more efficiently."
ITS
management decided to install a PaperWise
Document Imaging System that would link all of the
company's departments via software to every active job
in the company on its network. Not only could ITS' clerical
staff handle trip documentation more efficiently, but
once it was scanned and indexed into the system, all
departments benefited. Now the Billing Department
processes invoices more efficiently, Collections responds
to customer inquiries more quickly, dramatically increasing
payment turn around, and Driver Settlement accesses
employee and driver records more easily (facilitating
driver retention).
An
equally important benefit to going to a less-paper solution
is the storage. ITS now stores all of its data
on a 20-platter optical jukebox [driven by
Pegasus Storage Management Software] which takes
up no more than 1.5 cubic feet of space vs. approximately
240 cubic feet for eight filing cabinets. ITS
keeps hard-copy files of each job, but these are stored
off-site for archival purposes only.
Because
ITS has enhanced its processing capability, the company's
billings have increased without hiring more employees.
The same number of people accomplishes more work, with
higher quality.
"Without
a doubt, the PaperWise Document Imaging System is saving
us time and money, making us more efficient than we
ever could have been otherwise"-Tom Hastings, president
of International Transportation Specialists, Inc.
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